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Shipping & Returns :: JoyStores.com - Ultimate Gaming Lounge
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Shipping & Returns

STORE TERMS
SHIPPING, RETURNS, REFUNDS PAGE:
 
Exchange or Refund:
Damage replacement or refund:
  • Product that is damaged upon receiving, entitles for a full money back or replacement within 30 days upon receiving the product.
  • Always contact the customer care for replacement or refund.
  • If there is a need to recall the product, customer has to pay the shipping back cost, and no refund will be send before receiving the damaged item. 
  • Customer may have to keep the damaged item for at least 30 days.
  • After 30 days of the guarantee period, no replace and refund will be granted

Non-damaged replacement or non-satisfied product:
  • Contact the customer service first.
  • Questions will be asked regarding to the items. 
  • Non-damaged or non-satisfied product will be refunded on the purchased price; shipping and handling is not refundable for non-damaged product.
International Shipping:

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